An Emphasis on Membership – RHAWA Wants to Hear from You!

Posted By: Melissa Canfield Membership,

Member feedback is crucial. It helps us to evaluate the quality of benefits and services provided to you by the association and its staff. Your feedback also helps our executive management team and leadership team as we set the association’s strategic direction for the coming years.

Last month RHAWA solicited feedback from our members via a membership survey. The questions found in the survey primarily evaluated the quality of benefits and services provided by RHAWA. While we are still hoping for additional responses to our November survey, we were encouraged by the initial feedback from members. I appreciate and give thanks to those who participated. Overall, RHAWA’s members are satisfied with the services we provide and are pleased with the performance of the benefits. If you haven’t taken a few minutes to complete the survey, there’s still time to submit responses. Upon submission, you will receive $10 off an educational class.

In the first quarter of the year, RHAWA will host a series of focus groups. These focus groups will continue to explore the quality of benefits and services we provide. We plan to recruit 8-12 participants per group. A moderator will facilitate the discussion. If you would like to be considered, or have experience moderating focus groups, please contact me directly at
Starting in February 2024, RHAWA will have a membership committee. This committee will ensure a growing and vital membership organization. It will recommend policies and strategies for enhancing membership. I am excited to announce that Sharon Cunnington has graciously accepted to chair our new Membership committee. As a software industry veteran, Sharon has over 23 years in executive leadership roles managing large scale international technology businesses, product development, operations efficiency and holds 7 patents. Sharon is a member of the Council of Regents, former RHAWA Treasurer, real estate investor, entrepreneur, and inventor. If you would like to be added to the committee roster, please contact the committee’s staff liaison, Ivan Kallavig at

2024 will no doubt bring many changes and challenges for the organization and the rental housing industry, but your RHAWA team looks forward serving you. If you have any questions about any of these opportunities, please contact me directly at