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PROPERTY MANAGER SERIES  |  2026

This series is designed specifically for Property Managers and is offered as live weekly ONLINE class sessions in the first quarter of each year for $35/session. Prior to the series beginning each year in February, an advance sales 12-ticket bundle is available for $210. Afterward the series is complete, it is made available ONDEMAND and is included with Property Management Company membership for all staff members with active profiles under your membership account.

PM Series 01 

Building a Career in the Housing Industry 

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Instructor: Kathryn Shabalov

In this session, you will learn best practices for developing a successful and satisfying career in the housing industry. We will explore:

  • Various career opportunities in the industry and how to develop a career as a real estate professional.
  • Education and licensing requirements in Washington State.
  • Standards for professional appearance, behaviors, and communication.

PM Series 02

Harassment Prevention & Resolution

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Instructor: Michael Chin

Learn best practices for monitoring your property for harassment & resolving discriminatory harassment between employees, tenants, or management. We will explore:

  • Civil rights and harassment in the residential environment as it relates to employment and housing.
  • Reporting, investigating and resolving discriminatory behavior.
  • Prevention of sexual and other types of harassment on your rental property.

PM Series 03

Fair Housing
Basics

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Instructor: Max Glasson

Learn best practices for providing fair and equal housing opportunities to prospects and tenants. We will explore:

  • Protected classes in various jurisdictions, including source of income and criminal history.
  • How to process accommodation requests, including use of service animals.
  • How to respond to retaliation and harassment claims involving tenants and/or staff members.

    Become A Member

    RHAWA serves independent rental property owners and managers with industry-leading benefits, including leases + forms, a support center featuring best practice articles, educational courses + events, advocacy, and more. Find detailed information about benefits and rates here. If you are ready to join, please do so below. If you have questions, please contact our membership team today.

    JOIN NOW

    HAVE QUESTIONS? RHAWA's Program Director: Denise Myers, e-mail: dmyers@RHAwa.org or call (206) 905-0614!!